1. Website Owner

This website is owned and operated by S.R.L. NEO FROST, IDNO 1017600024474, registered office in mun. Chișinău, Ciocana sector, str. Liviu Rebreanu, nr. 38/2, MD-2023, Republic of Moldova, with operating/production site in Hrușova village, Criuleni district, MD-4816, Republic of Moldova.

2. Scope

These Terms of Use govern the use of the NeoFrost website and the information presented on it. By accessing and using the site, you confirm that you have read and accepted these terms.

3. Purpose of the Website

The website presents the NeoFrost company and its range of products — frozen fruit, vegetables and berries, as well as thermostable jams — intended for retailers, bakeries, HoReCa and food manufacturers.

4. Product Information

Product information is provided for informational and commercial presentation purposes. Specifications, availability, packaging or other product characteristics may change. Final commercial conditions (available products, quantities, price, delivery time) are confirmed directly by NeoFrost, following an inquiry.

5. Inquiries Submitted Through the Site Are Not Binding Orders

This website does not offer online sales/checkout. Submitting an inquiry through the contact form does not automatically constitute the acceptance of an order or the conclusion of a contract. Final cooperation terms are agreed separately, through direct communication with the NeoFrost team.

6. Intellectual Property

The content of this website — text, graphics, logo, photographs and product presentation materials — belongs to S.R.L. NEO FROST or is used with the necessary rights. Reproducing, distributing or using these materials without the prior consent of NeoFrost is prohibited.

7. Permitted Use

Abusive use of the website, attempts to compromise its security, unauthorized automated extraction of content, interference with the normal operation of the site, or any other use contrary to the law is prohibited.

8. Links and External Content

The website may contain links or embedded content from third-party providers (for example, the Google Maps map). NeoFrost does not control and is not responsible for the content or practices of these external sites/services.

9. Limitation of Liability

NeoFrost makes reasonable efforts to keep the information on the site up to date and accurate, but cannot guarantee the absence of errors. NeoFrost's liability is limited to the extent permitted by the applicable legislation of the Republic of Moldova.

10. Applicable Law

These Terms of Use are governed by the legislation in force in the Republic of Moldova. Any dispute will be resolved in accordance with the applicable legal provisions.

11. Updates to These Terms

These Terms of Use may be updated periodically. The version published on the site is the one applicable at the time of consultation.

12. Contact

For questions related to these Terms of Use, you may contact us as follows:

• S.R.L. NEO FROST — IDNO 1017600024474
• Sediu social: mun. Chișinău, sectorul Ciocana, str. Liviu Rebreanu, nr. 38/2, MD-2023, Republica Moldova
• Punct de lucru: satul Hrușova, raionul Criuleni, MD-4816, Republica Moldova
• Telefon: +373 68 222 775
• Email: dpanteleii@gmail.com